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- Service & Important Notes

  • 4 years experience Japan Proxy, can help purchasing on any Japan online shop.

  • Direct helping you on customs clearance if your goods are being detained by customs (Most of the time your item will be safe).

  • All goods are authentic and directly shipped from Japan.

  • Provide product description translation, can shop easily even if you don't understand Japanese.

  • Group shipping with my other orders to save your international shipping fee.

  • Free service fee to keep your things release in different month & save your local shipping fee.

  • Safe packaging based on my experience to pack your goods well. (Thick cardboard, box, bubble wrap, fragile sticker & etc.).

  • I do accept request order for opening group-order to save your Japan domestic shipping.

  • Strictly no cancellations due to your personal reasons after placing order.

  • Do not accept orders from Mandarake, Tsutaya & Kotobukiya.

  • Do not accept translation or customs clearance service for those not purchasing from me.

  • Do not compare my service fee with google exchange rate, I don't do this for FREE.

  • Do not rushing me for any updates, I will notify if there are any updates (ONLY when order placed, items arrived to Malaysia or ready to ship) within my shortest possible time, no notification=no updates. If there are any delay in release date or any important updates, I will notify you so don't worry!

- Exchange Rate & Service Fee

  • JPYx0.042=RM (not including international & local shipping).

  • For orders over 10000jpy, exchange rate will be discounted to starts from x0.04 (depends on how much you exceeds).

  • For Mercari orders, due to the high cost of communication and time required to message sellers and reply back and forth, the charges have been adjusted slightly.

  1. For sellers who can direct purchase or with simple communication, the exchange rate is the same as normal purchase.

  2. For orders under 3000JPY and required question, service fee +RM5 per item. (FREE if you confirm to purchase the item).

  3. For orders over 3000JPY and required question, service fee +RM2 per item. (FREE if you confirm to purchase the item).

Notes

1. Please do not ask any questions that may lead to bad reviews or account block during the purchases.

2. Some sellers also state that they are "Only selling in set", "No bargaining", etc. Please do not insist on bargaining.
3. Please note that sellers have the rights to sell to other customers during the communication period, I will not responsible for any sold items during the period.

  • For voice/live ticket & other digital goods that not required shipping: JPYx0.038=RM

- Shipping Fee

  • International shipping

Based on weight, will ship together with my items to save your EMS international shipping fee. Can help estimate shipping for certain items I bought before.

  • Local shipping

*West Malaysia: from RM7, may reach to RM8~10 for larger parcel (depends on weight)

*Sabah & Sarawak: from RM15 (Sarawak) / RM21 (Sabah) for first 1kg

- Proxy Website

  • 2nd-Hand: Mercari, Yahoo Auction, Surugaya, Lashinbang, Rakuten Fril, Paypay Flea Market ...

  • Trading Cards: Yuyu-tei, Toretoku, Dorasuta, TCGMP ...

  • Shopping Platform: Animate, Rakuten, Rakuten Books, Amazon JP, Amiami, Yahoo Shopping, HMV, Neowing, CD Japan, Gamers, EBTEN, Hobby Stock ...

  • Doujin: Booth, Toranoana 虎之穴, Melonbooks ...

  • Official Site: Nijisanji, Hololive, Goodsmile, Premium Bandai, Square Enix, Aniplex+, Noitamina, JUMP SHOP, Movic ...

  • Other: DMM Scratch, Tower Records, Yodobashi, Primaniacs ...

There's too much to list out, here are just some of the website I usually placing order from.

If your wishlist website are not listed above, you may PM me for more info!

- Working Hour

  • Normal working hour: [Weekdays] 12pm to 9pm, [after 8pm & weekend] variable hours. Basically, I'm always available when I am online!

  • Available all year round.

  • Urgent orders [Mercari]: Sellers with a note in descriptions "Can direct purchase" will try my best to place order as soon as possible, while other order that need to leave a message will need some time to contact.

  • There is a chance that I may not be able to reply immediately when travelling, going out, having booth at ACG event, driving or etc., but I will check inboxes and reply as soon as possible.

- Payment Method

  • Bank Transfer

  • TNG e-wallet

  • Shopee Pay

  • Any e-wallet & bank QR pay through DuitNow QR

  • Place order at my Shopee shop (Shopee commissions will be paid by you)

​Order will only be place after receiving full payment or deposit

- How to order?

  1. DM me with the item link you want to purchase

  2. Quotation & Estimated Time Arrival will be given to you and order will be placed after payment

  3. Order history screenshot will be provided once order placed (except yahoo auction)

  4. Wait for your items to arrive

  5. Will notify you upon items arrival & send you photo as proof

  6. Balance payment should be made within 2 weeks (I will guide you on this!)

  7. Items will be ship out on the next business day

- FAQ

  • When can I receive my order?

*Pre-order items: depending on the release date, usually takes around 3-4 weeks after shipped out by seller.

*Ready stock at Japan: takes 2-3 weeks after order placed

*Ready stock at me: within 1-2 business days

Delays in delivery might be occur due to unforseen circumstances.

  • Do you accept deposit payment?

Yes, I accept 30%~50% deposit for most of the goods. Once deposit paid you order will be secured.

  • How many months can you keep my items?

Up to 2 months to keep in my warehouse, but I suggest to ship out as soon as possible.

  • What courier service do you use?

GDEX for WM, while Pos Malaysia for EM. You are able to choose your favorite courier service on request.

  • How many days does local shipping takes?

Usually will takes 1-3 business days for West Malaysia, 5-10 business days for East Malaysia.

Delays in delivery might be occur due to unforseen circumstances.

  • Sent me pm but I didn't reply and read?

​You may tag me or comment in my pinned post if I didn't reply you within 10 hours. FB may marked your message as spam and didn't pop up any notification to me.

[Edited on 10/23]

Chat me now!

If you have any questions or want to know more about my service, please feel free to send me a private message to ask for any details~! I will not eat you (σ゚∀゚)σ​

I ship every Monday to Friday, and the rest will be kept for the following Monday to ship out to avoid the package being left in the courier warehouse for too many days.

Request orders are welcome anytime including holidays, all year round.

​If you likes my service, you are very welcome to introduce me to your friend or directly tag me in any post anyone asking for Japan Proxy (’∇’)シ

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